“Running Out of Gas,” an interactive, non-audio consumer safety module from the Propane Education & Research Council (PERC), can help you give your customers this valuable safety information.
Important Propane Safety Information - Please Read!
October 2009
As our valued propane customer, we are informing you of the important safety precautions when using propane in your home or business. Improper installation, maintenance or use of gas-burning appliances, piping, and venting can create dangerous conditions. This Notice identifies potential hazards and provides information on how to be safe around propane and propane installations.
Please read the enclosed brochure “Staying Safe with Propane” Take the “Scratch & Sniff” test to know the odor of propane. Know the procedures to take if you smell propane in or around your residence or business. Know the symptoms of carbon monoxide and procedures to take if symptoms exist. Please ensure all occupants of your residence are able to smell propane, and can read and understand the enclosed information.
Please be aware that only qualified technicians are permitted to work on your propane system. This includes installing valves and regulators, reconnecting piping, and placing the system back into service if interrupted or disconnected for any reason. If your propane system has been interrupted, which also includes running out of gas, we ask you to call us to check your system and allow us to relight any pilot lights.
Should you detect the presence of propane in or around your residence, business, or building, please respond to instructions in the attached brochure and call us at any of the numbers listed below as soon as possible.
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Earlville Office
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Manchester Office
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1-563-923-2315 or
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1-563-927-2761 or
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1-800-942-4665 toll free
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1-888-919-9149 toll free
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Elkader Office
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Holy Cross Office
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1-563-245-2320 or
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1-563-870-2025 or
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1-888-699-0696 toll free
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1-888-999-6290 toll free
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Epworth Office
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Dubuque Office
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1-563-876-3394 or
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1-563-588-1250
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1-888-999-0951 toll free
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1-888-588-1250 toll free
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Thank you for your past business and we look forward to supplying your propane needs in the future.
Sincerely,
Three Rivers
Energy Department
